Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for fast and secure checkout.
Q: Can I change or cancel my order after placing it?
A: If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible at support@fishpro.com.
Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping rates and delivery times vary based on your location and will be calculated at checkout.
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. Standard shipping within the U.S. takes 3–7 business days. International orders may take 7–21 days depending on customs and local delivery services.
Q: How can I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking number and a link to track your shipment in real-time.
Q: What’s your return policy?
A: We offer a 30-day return window on most items. Products must be unused and in original packaging. See our Return Policy page for full details.
Q: How do I start a return or exchange?
A: Simply email us at returns@fishpro.com with your order number and the reason for your return. We'll provide instructions and a return shipping label if eligible.
Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account makes it easier to track orders, manage returns, and save preferences.
Q: How can I contact FishPro support?
A: We're here to help! Email us at support@fishpro.com or use our live chat during business hours (Mon–Fri, 9am–5pm PST).
